| (Postage > £120,000 p.a.): | |
 |
UK Postal Market |
| |
Postage Analysis |
| |
Postage Optimisation (iSort) |
| |
Postage Administration (C/O) |
| |
UK & International Postage |
| |
Postage Consulting |
| (Postage < £120,000 p.a.): | |
| |
Enterprise Office Mail |
| |
Managed Print & Mail |
| 17 August 2010 | 21Grams win 2010 Customer Service World Mail Award |
| 04 August 2010 | 21Grams Postal News Autumn Issue |
| 19 July 2010 | 21Grams Signs Royal Mail Internatinoal Chorus Agreement |
| 22 May 2010 | 21Grams support Xplor at Ipex 2010 |
| Read more ... | |
Headline: 21 Grams win the coveted 2010 Customer Service World Mail Award
Summary: 21 Grams have won the coveted 2010 Customer Service World Mail Award for it's C/O (Care Of) administration service that provides end to end postage cost control - a significant offering for mailers to better manage their postage/costs, and reduce postal related administrative costs and claims.
Body:
21 Grams have won the coveted 2010 Customer Service World Mail Award for it's C/O (Care Of) administration service that provides end to end postage cost control - a significant offering for mailers to better manage their postage/costs, and reduce postal related administrative costs and claims. 21 Grams were on a prestigious shortlist, accompanied by Post Denmark and Australia Post - judging criteria was based upon those companies that demonstrated delivering exceptional and industry-leading customer service.
"I believe that the World Mail Awards scheme is the first class incentive to encourage excellence and best practice among world's postal organisations" - Thomas Leavey, Former Director General, Universal Postal Union (UPU)
The C/O service developed by 21 Grams provides an answer to many questions relating to postal revenue protection - wide-spread application of the creative software tool, iSortT, and the C/O service could increase the level of confidence towards postal operators, especially in the liberalised European markets, where we see a significant increase in postal governance requirements for mailers.
21 Grams C/O administration service provides a service for managing companies' current and future Postal operator agreements. This end to end postage cost control C/O service provides monitoring, control and billing through managed mail submissions to one or more Postal operators that the company has agreements with.
A pre-requisite for the administration services is that the iSortT software platform is installed and operational at your Print operator, either an in-house print & mail centre or at your selected external print & mail partner.
21 Grams thereby helps companies find and eliminate errors in postage administration, through the effective use of iSortT technology, to provide better control of their postal and print & fulfilment operators, less postal related administrative work and much easier budgeting for future purchasing of postage.